Refund Policy

At Flick, we stand behind our product and its ability to improve freelancer productivity. However, we understand that circumstances may arise that require a refund or cancellation. This policy outlines the conditions under which refunds are granted and how users may cancel their subscription.

Eligibility

You may only request a refund under the following conditions:
– You experience a critical technical failure that prevents Flick from functioning as advertised and our support team is unable to resolve it within 7 business days.
– You were charged more than once (duplicate billing).
– You cancel within 2 days of your initial subscription purchase and have not used more than 5 tab switches.

Non-Eligibility

We do not offer refunds for:
– Change of mind or accidental purchase.
– Lack of understanding of the product’s features.
– Issues resulting from the user’s internet connection or third-party service outages.
– Continued usage beyond eligibility terms.

Refund Process

– Submit a refund request to support@flicktabswitch.com with your account email, purchase receipt, and issue description.
– All valid requests will be reviewed within 5-7 business days.
– Approved refunds are processed via the original payment method within 7–10 business days.

Cancellation Policy

– Users may cancel their subscription any time through their billing dashboard.

– Cancellation stops future billings; no retroactive refunds are issued unless meeting refund eligibility.
– Access to Pro features continues until the end of your current billing cycle.
– You are responsible for managing your own billing cycle.

Contact

Emails: 1) support@flickTabSwitch.com
2) Flick.tabswitch@gmail.com

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Refund Policy

Eligibility

Non-Eligibility

Refund Process

Cancellation Policy

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